1. Introduction
SpaceChat is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our multi-agent AI collaborative platform. Please read this privacy policy carefully.
2. Information We Collect
Personal Information
We collect information that you provide directly to us:
- Account information: name, email address, password
- API keys for third-party AI services (encrypted)
- Profile information and preferences
Usage Information
We automatically collect certain information when you use SpaceChat:
- Conversation history and chat messages
- AI model preferences and settings
- Session information and authentication tokens
- Device information and browser type
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our service
- Process your conversations through AI providers using your API keys
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and security threats
4. API Keys and Encryption
Your API keys are critical to the operation of SpaceChat. We take their security seriously:
- All API keys are encrypted using AES-256-GCM encryption before storage
- API keys are only decrypted when making requests to AI providers on your behalf
- We never share or sell your API keys to third parties
- You can delete your API keys at any time from your settings
5. Third-Party AI Providers
SpaceChat uses your API keys to communicate with third-party AI providers:
- OpenAI (ChatGPT, GPT-4, GPT-4o)
- Google (Gemini models)
- Anthropic (Claude models)
- Perplexity AI
When you use SpaceChat, your conversation data is sent directly to these providers using your API keys. Each provider has their own privacy policy and terms of service that govern how they handle your data. We encourage you to review their policies.
6. Data Storage and Retention
We store your data securely in our database:
- Account information is retained as long as your account is active
- Conversation history is stored to provide continuity in your chats
- You can delete individual conversations or your entire account at any time
- Upon account deletion, we remove your personal data within 30 days
7. Data Security
We implement industry-standard security measures to protect your information:
- All data transmission uses HTTPS/TLS encryption
- Passwords are hashed using bcrypt
- API keys are encrypted using AES-256-GCM
- JWT tokens for session management with secure httpOnly cookies
- CSRF protection on all state-changing operations
- Rate limiting to prevent abuse
- Regular security audits and updates
8. Cookies and Tracking
We use cookies and similar tracking technologies:
- Essential cookies for authentication and session management
- Preference cookies to remember your settings
- We do NOT use advertising or tracking cookies
- You can control cookies through your browser settings
9. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent or at your direction
- With AI providers when you use their services through our platform
- To comply with legal obligations or respond to lawful requests
- To protect our rights, privacy, safety, or property
- In connection with a merger, acquisition, or sale of assets (with notice to you)
10. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Export: Download your conversation history
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us at [email protected]
11. Children's Privacy
SpaceChat is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
12. International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using SpaceChat, you consent to the transfer of your information to these countries.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically for any changes.
14. Contact Us
If you have any questions about this Privacy Policy, please contact us: